Pacific Balance and Rehababilitation Clinic

Frequently Asked Questions

What are your clinic hours?

We are open Monday through Saturday from 7am to 6pm.

Is parking provided?

Yes, please park in one of the 6 FREE reserved spaces labeled Pacific Balance. The garage entrance is on 4th Ave N with a neon 'Public Parking' sign. Numbered spaces (11, 15, 16 & 62, 63, 64) are located on the back wall of the street and lower levels. There is no need to validate a ticket or pay – parking is FREE for Pacific Balance clients.

What can I expect at my first appointment?

All appointments are one hour of one-on-one time with your therapist. The initial appointment will include an evaluation as well as physical treatment. Please arrive at Pacific Balance 10-15 minutes before the start of your appointment.

Should I bring a change of clothes?

Depending on the treatment you’ll receive at Pacific Balance, a change of clothes may not be necessary. For a sports related issue, it is recommended to bring shorts, a t-shirt and sneakers.

What will my insurance cover?

This depends on your insurance coverage for physical or occupational therapy. Please call your insurance provider before scheduling an appointment to verify your benefits.

Will I need a referral for physical therapy?

In most cases, your insurance coverage will require you to obtain a written referral for therapy. Medicare clients and accident related clients will always need a referral. Please call your insurance provider to verify.

Should I drive to my appointment if I am being evaluated for dizziness?

It is recommended that you have a driver for a vestibular evaluation of dizziness or vertigo. After the initial appointment your therapist will let you know if this is needed for future appointments.

If I need to cancel how much notice do you need?

We ask for 24 hours notice on all cancelations with the exception of emergencies.